Mahjong.com - Mahjong FAQ

GENERAL

  1. Is Mahjong.com available to players outside the U.S.?
  2. What are the minimum computer system requirements to play mahjong on your website?
  3. How do I contact Mahjong.com?
  4. How do I create an account on Mahjong.com?
  5. Is the website running promotions? How can I find out about them?

Q: Is Mahjong.com available to players outside the U.S.?
A: Yes. Mahjong.com is available 24/7 to all the players worldwide. No download is required!

Q: What are the computer system minimum requirements to play mahjong on your website?
A: For better performance, make sure your system meets the following requirements:

Minimum System Requirements:

CPU: 1.0 GHz, x86 Intel or AMD or PowerPC G3, G4, or G5 processor
RAM: 512 Mb
Screen Resolutions:
·  For 4:3 aspect ratio monitors - 1024 x 768;
·  For widescreen monitors (16:10 or 16:9 aspect ratio) – 1280 x 800 or 1440 x  900;
Operating System: Microsoft Windows 2000/Server 2003/XP/Vista/Linux/Mac OS X 10.4 and later
Browser: Internet Explorer 7.0, 8.0, 9.0, Firefox 3.0 or higher, Safari, Opera, Google Chrome.
Flash Player 9.0.124.0 or later versions.
Macromedia Flash Player Supported Sound Card, Keyboard, and Mouse.
Speakers are recommended for game sound output.

If you have any questions about your system and how it will work with our game, simply email us at support@mahjong.com and we will assist you!

Q: How do I contact Mahjong.com?
A: You can contact Mahjong.com by:

1. Completing the "Contact Us" form (click the "Contact Us" tab on the homepage of the site);
2. Sending an email to the address support@mahjong.com
3. Reporting a problem (Click on the “Report a Problem” button on the player bar);

Q: How to create an account on Mahjong.com?
A: To set a free account, please follow the steps provided below:

  1. Go to the Home page of the site;
  2. Click on "Sign Up"
  3. Enter the required information
  4. Click on the "Register Now" button.
  5. If the user name is already in use, the system will let you know about it.

You can also use the available Quick Login options - for example your Facebook or Google account.

Q: Is the website running promotions? How can I find out about them?
A: Promotions are often announced in our newsletters or in pop-ups when you login.
If you would like to know about the promotions that are currently running, contact us at support@mahjong.com and make sure to read our newsletters!